User Management
Invite users, assign roles, and control access.
Open Administration → User management from the Solutions sidebar (Enterprise Admin role required).
The user list
Each user shows their name, email, status (Active/Inactive), last active time, and roles. The list is searchable, sortable, and paginated. Export and import icons sit next to search — bulk operations use CSV.
Inviting users
Click + Invite users, enter the person's email, and assign one or more roles:
| Role | Grants |
|---|---|
| Enterprise Admin | Everything, including this screen |
| Platform User | View-only access to Solutions — no create, edit, or publish |
| Cc Agent | Control Center support work |
| Control Center Admin | Control Center management |
The invitee receives an email to set up their account. Pending invites can be revoked.
Using a published app does not need any of these roles — access to a published app comes from its channel, not from a role assignment here.
Bulk import
Use the import icon to upload a CSV of users. The platform validates rows, flags duplicates, and reports what was created.
Editing and deactivating
From a user's row menu you can change their roles or deactivate them. Deactivation removes access without deleting history.